Privacy Policy

1. Introduction

Ceylosoft Technologies Private Limited ("Ceylosoft", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number, company name)
• Contact and communication data submitted through our contact forms or direct communication
• Service enquiry data and project requirement information
• Account registration information for our client portal
• Transaction and order data for product purchases
• Technical data including IP address, browser type, and usage information collected via cookies
• CV and employment application information submitted for career opportunities

3. How We Use Your Information

We use the information we collect to:

• Process and respond to your service enquiries and requests
• Deliver the services and products you have requested or contracted
• Manage your account and provide customer support
• Process product orders and arrange delivery
• Send service updates, invoices, and operational communications
• Improve our website and services based on usage patterns
• Comply with legal obligations and protect our legitimate business interests
• Review and process employment applications

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service delivery partners who assist us in operating our business and delivering services, subject to confidentiality obligations
• Legal requirements — when disclosure is required by law or to protect our rights
• Business transfers — if we merge with or are acquired by another company, your information may be transferred as part of that transaction

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to improve user experience and analyse website traffic. You can control cookie settings through your browser. For more information, see our Cookie Policy.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at noormohommaduakeel@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us: